Frequently Asked Questions (FQA)

1.  What materials are your jewelry made from?
2.   Is titanium jewelry hypoallergenic?
3.   What titanium grade do you use?
4.   What is anodized titanium, and is it hypoallergenic?
5.   Do you offer custom jewelry designs?
6.   How do I care for my titanium jewelry?
7.   What is your return and exchange policy?
8.   Do you offer warranties on your jewelry?
9.   Do you offer discounts or promotions?
10.   Can I return a gift I received?
11.   How long will my order take to arrive?
12.   Do you ship internationally?

1. What materials are your jewelry made from?

Our jewelry is crafted from high-quality titanium, a lightweight, durable, and hypoallergenic material. Titanium is resistant to corrosion and tarnish, making it perfect for everyday wear. Some designs may incorporate gemstones, gold accents, or other premium materials. Specific details are listed on each product page.

2. Is titanium jewelry hypoallergenic?

Yes! Titanium is one of the most hypoallergenic metals available, making it ideal for individuals with sensitive skin or metal allergies. It is nickel-free and safe for prolonged wear.

3. What titanium grade do you use?

We use premium grades of titanium that vary based on the design and intended use of the jewelry. For example, many of our pieces are made from Grade 2 titanium (commercially pure) or Grade 5 titanium (an alloy known for extra strength). Each item’s description includes the specific titanium grade used, so you can be confident in the quality and properties of your purchase.

4. What is anodized titanium, and is it hypoallergenic?

Anodized titanium is titanium that has undergone an electrochemical process to create a durable oxide layer on its surface, resulting in vibrant, colorful finishes. The colors are created without dyes or coatings, making them fade-resistant and long-lasting.

Yes, anodized titanium is still hypoallergenic and safe for those with metal sensitivities, as the anodization process does not introduce any allergens.

5. Do you offer custom jewelry designs?

Absolutely! We specialize in creating custom titanium jewelry tailored to your preferences. You can choose from various finishes, engravings, and gemstone options. Contact us at [Insert Contact Email] or visit our custom design page to get started.

6. How do I care for my titanium jewelry?

Titanium jewelry is low-maintenance. To keep it looking its best:

• Clean with mild soap, warm water, and a soft cloth.
• Avoid harsh chemicals or abrasive cleaners.
• Store in a jewelry box or pouch to prevent scratches.

For more detailed care instructions, check out our Jewelry Care Guide.

7. What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery for unworn, undamaged items in their original packaging. Custom or engraved items are non-returnable. For more information, visit our Refund and Return Policy Page.

8. Do you offer warranties on your jewelry?

Yes! All our products come with a one year warranty against manufacturing defects. This covers issues like material defects and craftsmanship problems. Please see our Warranty and Care Policy for full details.

9. Do you offer discounts or promotions?

We frequently run special promotions, seasonal sales, and loyalty discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.

10. Can I return a gift I received?

Yes, you can exchange or return a gift item in accordance with our return policy.

11. How long will my order take to arrive?

Orders typically ship within 1-3 business days. Delivery times vary based on your location and shipping method. Custom pieces may require additional time for production. See our Shipping Policy for more information.

12. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location. Check our Shipping Policy for more details or contact us for specific queries.